Last Updated Date: January 17, 2018
We are committed to protecting the privacy of our users and providing a safe, online environment for young writers, students, educators, and parents. In our commitment to protect the privacy of children, Storybird has taken the Student Privacy Pledge which commits us to policies and practices surrounding the collection, use, maintenance and disclosure of personal information from Students.
Storybird.com rests on cloud-based web servers hosted by our third-party service provider (currently, Amazon AWS, a subsidiary of Amazon). Amazon’s policy is to host in the location of the customer’s choosing, which for us is the United States. Our third-party hosts may host your data in servers located in the U.S. or elsewhere. We also use other intermediaries, like payment processors, that may be in the U.S. or elsewhere, and when you or we use their services in connection with your account on our Services, your payment information may transit to them internationally to wherever they or their facilities are situated. Please be aware that as a result the information you provide to us may be processed outside of your home jurisdiction, and our third-party service providers, including hosts and payment processors, may as a result be subject to the laws of other countries, which may not be as protective as the privacy laws in your country. By using the Site you agree to this.
Member – to describe a registered user of the Site, whether that person is an Educator, Student, Artist, non-educational user on the Site (called Regular Members). Storybird has different types of Members:
Users – People who browse our Site without becoming Members (ie without registering) are called "Users" of our Site.
Stories – User Content created on the Site in the formats provided by Storybird, such as Picture Books, Longform Books, and Poetry and user-provided metadata associated with them such as descriptions.
Badges – Awards for writing and Site-related achievements.
Crowns – Rewards for daily writing and other writing-related activities.
Assignments – Tasks created by Educators for Students to complete, generally with instructions and a timeline.
Challenges – Optional writing tasks created by Storybird.
Classroom Dashboard – An area on Storybird where Educators can administer their classroom.
Class Code – A unique code given to Educators to help onboard Students.
Program – Features that encourage the practice of writing.
In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. To become a Member, we require you to provide various contact and identity information and other personal information as indicated on the relevant forms on the Site, and you are no longer anonymous to us. On these forms we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to become a Member or by not using the particular feature of the Site for which the information is being collected.
In general, you can browse much of the Site without registering to become a Member and submitting any personal information. However, to participate in certain Site features, you must provide certain information to us, as follows:
Information you provide:
Program and Site information
When you use Storybird, we collect certain Program information about your use of the Site, such as which Assignments you have completed, the number of Challenges you have entered, the number of days of writing, and the number of stories you have written.
In addition to information that you provide, we collect, and we use third party services to assist us in collecting and understanding, Program and Site usage information. For example:
In the event that the Site or Service is used by individuals under the age of 13, Storybird will comply with the Children’s Online Privacy Protection Act.
We collect only the minimally required personal information from children under 13, and do not condition participation by them in any Storybird feature with a request for personal information.
Parents of Students may view work created in their child’s Student account via a class code. Parents of Regular Members under 13 may receive notifications about new work their child has created, view comments on their child’s stories, and view followers and re-posts via the parent email that is associated with their child’s account.
Our systems employ filters for Stories and Comments that are intended to prevent the communication of both personal information and age-inappropriate words and phrases. In addition to filters, we may employ live moderation and/or encourage other users to flag inappropriate communications. No filtering system can be perfect, so we encourage all Members to never to provide personal information about themselves or any third party, and never to attempt to circumvent our filters or moderation.
In the case of Regular Members, parents or legal guardians of a minor child may also review or request that we delete their child’s personal information, ask us to deactivate their child’s account, or revoke any consents they have provided for their child by contacting us. Note that we may take reasonable steps to verify your identify and your relationship to the child before completing your request.
If your child is a Student associated with a class on Storybird, we request that you contact your school or district, which may access your child’s information through their classroom dashboard, and contact us for the information if needed.
How we use Information you provide:
How we use Program information:
We use Program Use Information to (1) provide information regarding your (or your Student or child’s) writing and stories on Storybird, (2) reward writing activity with Badges, and encourage regular writing with Crowns, (3) serve Assignments to Students when assigned by an Educator. In addition, we may use anonymized Program Use Information to improve and demonstrate the efficacy of Storybird, and in marketing or promotions.
How we use Site usage information:
We use Site Usage Information to administer the Site and program, monitor and diagnose problems with it, remember you when you return so that you don’t have to re-submit your information and so that we can maintain your progress, track trends, improve our service, and better understand how our Site is used.
Storybird complies with all relevant provisions of FERPA and ensures that we use personally identifiable information obtained from our about Students solely to support the educational purpose of the educational institution.
We do not ever sell or rent your information.
We never use or disclose to anyone the information that we collect for third-party advertising, and we never use or disclose the information that we collect from Students or children under 13 for any kind of behaviorally-targeted advertising.
We will only share the information you provide to us in the following circumstances:
We may also share certain aggregated, anonymized information with third parties. This information does not include or disclose any personally identifiable information.
Storybird complies with all relevant provisions of FERPA and ensures that personally identifiable information obtained from our about Students will not be disclosed to third parties, except as necessary to fulfill Storybird’s responsibilities under the Agreement.
Following your registration on the Site, you may review or change the information you have provided about yourself within your account and account settings. If you disclose personal information in any area of the Site and wish to have it removed, please contact us. If you contact us, we will ask you to verify your identity before we provide you with information or make changes.
If you are an Educator who has provided us with personal information about your Students, you may review or revise that information at any time by logging into your account and accessing your classroom dashboard. Additionally, you may review the information provided by your Students on your review panel. If you contact us, we will ask you to verify your identity before we provide you with information or make changes.
You may also choose to opt out of email messages and newsletters from us. To opt out, simply click on the “unsubscribe” button that appears on emails or update your preferences within your account settings.
If you are a parent or legal guardian of a minor child, you may also have the right to access certain information about your child. If your child is a Student, we request that you contact your school or district, which may access your child’s information through their classroom Dashboard, and contact us for the information if needed. If your child is not associated with a class on Storybird, please contact us directly. Note that we may take reasonable steps to verify your identify and your relationship to the child before completing your request.
As Storybird deals primarily with creative expression, we do not typically delete or expire Stories or accounts as long as the Member maintains an active account with Storybird. There are some exceptions for education accounts:
We may retain aggregated, anonymized information for some of the purposes described in Section 4.
We maintain reasonable administrative, technical and physical safeguards to protect the security, confidentiality and integrity of your data. Storybird has multiple security measures in place to protect against the loss, misuse, or alteration of information under our control. These include encryption of data in transit, regular software security updates, periodic risk assessments, and remediation of identified security vulnerabilities in a timely manner.
However, please be aware that no data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit or otherwise provide to us and you do so at your own risk.
If you create an account, you will be asked to select passwords for yourself to access Storybird, and this password will be used to allow you to use Storybird. You are responsible for maintaining the strict confidentiality of your account password, and for any activity that occurs under your account credentials, whether or not authorized by you.
If you create an Educator account, you will be provided with a Class Code and asked to select passwords for yourself and (where you create Student accounts) Students to access Storybird, and these passwords and Class Code will be used to allow you and your Students to use Storybird. You are responsible for maintaining the strict confidentiality of your and your Students’ account password(s) and Class Code, and for any activity that occurs under your account credentials, whether or not authorized by you.
Please notify us of any unauthorized use of your account or any suspected breach of security. Storybird will comply with all applicable laws in the event of an unauthorized disclosure of personal information.